How To Check Airtime Balance on MTN, Airtel, GLO, and 9Mobile Using the New NCC Code

The Nigerian Communications Commission (NCC) has introduced a unified system that makes checking your airtime balance much easier. Instead of using different USSD codes for each network, you can now dial one standard code. This change applies to all major mobile networks in Nigeria—MTN, Airtel, GLO, and 9Mobile—and helps reduce confusion for subscribers. Below is a simple guide on how to use this new code.

What is the New Code for Checking Airtime Balance?

The new, standardized USSD code for checking your airtime balance on all Nigerian networks is:

*310#

No matter the network you’re on—MTN, Airtel, GLO, or 9Mobile—this code will work for your main account balance.

How to Check Your Airtime Balance Using the New Code

1. Open Your Phone’s Dialer: Go to the dialing interface where you usually make calls.
2. Type *310#: Carefully enter this code, making sure to include the star (*) and hash (#) symbols.
3. Press the Call Button: Use the SIM associated with the network you want to check (if you have a dual-SIM phone).
4. Wait a Few Seconds: A pop-up message or an SMS will show your current airtime balance.

Why the New Code?

• Uniformity: Before now, each network had its own unique code for checking airtime. This sometimes led to confusion, especially for people who switch between networks.
• Ease of Use: With a single code, you don’t have to memorize multiple USSD codes anymore. You can quickly check your balance on any network using the same method.
• Regulatory Compliance: The NCC introduced this system to simplify and standardize telecommunication services across Nigeria.

Troubleshooting Tips

1. Network Congestion: If you get a “Connection Error” message, wait a few minutes and try again.
2. Weak Signal: Make sure you have a strong network signal before dialing the code.
3. Correct SIM: If you have a dual-SIM phone, ensure you select the right SIM card for the network whose balance you want to check.

Additional Useful Codes

While this post focuses on checking your airtime balance, the NCC has also standardized other USSD codes for different services. Here are a few you might find helpful in the future (though availability may vary across networks):

• Check Data Balance: *323# (Implementation is ongoing; confirm with your network.)
• Stop Unsolicited Messages: *305#
• Call Center: Dial 300 to speak with customer care for any network.

It’s important to note that not all networks may have fully adopted these codes at the same time, so be patient if you run into any issues. You can also check your network’s official website or contact customer care for the latest updates on standardized USSD codes.

Conclusion

Thanks to the new directive from the Nigerian Communications Commission, checking your airtime balance no longer requires multiple codes for different networks. Simply dial *310# on your MTN, Airtel, GLO, or 9Mobile line to instantly view your current balance. This streamlined approach not only saves you time but also reduces the hassle of memorizing different codes.

Keep an eye out for more updates from your service provider, and don’t hesitate to reach out to their customer support if you experience any difficulties. Enjoy the convenience that comes with this unified system!